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Portfolio
Let's make tech a more human place.
Let's make tech a more human place.
Beyond the words and the content strategy, I stand firm in calling out inequities and championing a design ethos that places users at the heart of every interaction.
Selected projects
These are some of my highest impact projects.
Read my latest piece
How to give users bad news
You seemingly can’t have a conversation in the UX industry, without acknowledging the importance of the user, how they feel, and how an experience works for them. But what happens when you can’t give the user what you know they want?
Bad news comes in all forms. Today, we live in a world where if something isn’t monetized, you’re early. Most times users face disappointment it’s because of price increases or new rules that make a product or service less enjoyable. (Yes, I’m looking at you, Netflix). So, as a writer in the UX space, how do we deliver this blow softly?
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